If you have a query about an order you have placed, delivery updates or questions about our products, you can get in touch with our support team by using the contact form or emailing support@shop.rainbowhub.org.

Please include as much information as you can relevant to your enquiry, such as your order number.

For returns and refunds enquiries, please refer to our refund policy before contacting us.

To contact Rainbow Hub about the charity’s work, fundraising or other matters, please click here. Please do not contact Rainbow Hub directly with shop related enquiries – use the contact details above.